Currents - Notifications and analytics data delayed – Incident details

All systems operational

Notifications and analytics data delayed

Resolved
Major outage
Started 2 days agoLasted 1 hour 18 minutes

Affected

Data Ingestion

Partial outage from 5:59 PM to 6:34 PM, Degraded performance from 6:34 PM to 6:53 PM, Operational from 6:53 PM to 7:18 PM

Integrations

Major outage from 5:59 PM to 6:34 PM, Degraded performance from 6:34 PM to 6:53 PM, Operational from 6:53 PM to 7:18 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved, our workarounds are keeping everything in sync. We are monitoring the upstream dependency outage.

  • Monitoring
    UTC
    Monitoring

    We implemented a workaround and currently are processing the backlog of events and data sync requests.

  • Update
    UTC
    Update

    Implemented a workaround to unblock and process notifications to 3rd party integrations

  • Identified
    UTC
    Identified

    The issue is related to an outage in upstream service outage. We are monitoring the systems and working on a workaround.

  • Investigating
    UTC
    Investigating

    We are observing a delay in delivering notifications to 3rd parties and updating analytics events.