Currents - Intermittent parallelization errors – Incident details

This incident has been resolved.

Scaling up Redis cluster completed. We are currently monitoring the system performance.

Reverting the status back to "Identified."

Scaling up the cluster to accommodate the increased demand. The backed Redis cluster exceeded the allowed network bandwidth limits, causing some requests to drop.

This incident has been resolved.

Reconfiguring the Redis configuration was completed and the # of errors dropped to 0. Working on follow-up tasks to ensure better scalability. Monitoring the errors.

The root cause has been identified - the backed Redis cluster exceeded the allowed network bandwidth limits, causing some requests to drop. Performing cluster reconfiguration.