Currents - Notifications and analytics data delayed – Incident details

Notifications and analytics data delayed

ResolvedMajor outage1 hour 18 minutes

Affected

Data Ingestion

Partial outage from 5:59 PM to 6:34 PM, Degraded performance from 6:34 PM to 6:53 PM, Operational from 6:53 PM to 7:18 PM

Integrations

Major outage from 5:59 PM to 6:34 PM, Degraded performance from 6:34 PM to 6:53 PM, Operational from 6:53 PM to 7:18 PM

  • ResolvedUTC

    This incident has been resolved, our workarounds are keeping everything in sync. We are monitoring the upstream dependency outage.

  • MonitoringUTC

    We implemented a workaround and currently are processing the backlog of events and data sync requests.

  • UpdateUTC

    Implemented a workaround to unblock and process notifications to 3rd party integrations

  • IdentifiedUTC

    The issue is related to an outage in upstream service outage. We are monitoring the systems and working on a workaround.

  • InvestigatingUTC

    We are observing a delay in delivering notifications to 3rd parties and updating analytics events.